Contact Us

Get in touch with Kustom Neons Falkirk today

With a range of bespoke LED signs available for residential and commercial purposes, it makes sense to shop online with Kustom Neons Falkirk. All neon signs, letters and lightboxes are made to the highest standards by our experienced team. Shop our pre-made range online or get in touch using the details below to discuss a custom-made order. We can deliver to customers in Falkirk, Glasgow and across the UK.

Our online store accepts payments via PayPal, Klarna & credit/debit card.

07714737054

Main Building

Office 4

Canalbank Industrial Estate

Seabegs Road

Bonnybridge

FK4 2BP

Mon - Fri: 9am - 5pm

Sat: 10am - 2pm

 

 

FAQs

How much is shipping?

Worldwide shipping is completely FREE. We use express shipping for every order. Express shipping may not be offered by the courier in certain parts of the UK. 

How much do customised lights cost?

 

The prices vary depending on the size of your item and the amount of neon we use! Please contact a member of our team with a description of what you have in mind for an accurate quote. Or alternatively try our design tool to get ideas.

How long do custom lights take to produce and be delivered?

 

We have an express 7 days or less option which can be added at checkout. Most standard LED orders are usually fulfilled within 2 weeks. Commercial IP68 rated lights, light boxes and glass neons can take a little longer. We aim to fulfil these within 2-3 weeks. This can depend on shipping delays or holidays.

 

Do customised lights come with a warranty?

 

All of our indoor neon lights are covered by a standard 24-month manufacturing Warranty. Accidental damage or wear and tear are not covered.

 

Payment methods

 

We accept PayPal, Klarna, card payment or cash on collection.

 

Can I return custom light orders? 

 

Unfortunately, custom orders or lights we have made from a design or idea presented by you cannot be returned for a refund. All generic lighting from our shop can be returned for a full refund as long as it’s returned exactly the way it was received, in the original packaging & unused.

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